If you're in the market for a maintenance management solution, but are unsure of the benefits and drawbacks of different delivery options, this post will help you to clear the water as to why you should consider a web-based CMMS versus an on-premise solution. First things first, we have to define what each of these terms mean.
A web-based CMMS application is sold as a Software as a Service (SaaS) subscription, and is invoiced usually monthly or annually. This means the software is accessible through any web browser and all of the IT management, maintenance, and updating of the software is handled by the software provider. For small to mid-sized businesses with limited IT resources, this option provides huge benefits. If there is a problem with the software, all IT has to do is report the problem to the software provider to fix.
An on-premise CMMS application is sold as a downloadable application for a one-time fee and any support or training that is needed afterwards is a separate charge. On-premise offers an organization the ability to secure their data according to their own IT departments specifications instead of relying on the software provider. Most SaaS providers will have security measures in place to protect your data.